Privacy Policy
We value your privacy and are committed to transparency with any information we collect from you on our website
Last updated on Monday, 2 September, 2024
Privacy Policy – Memorisely Ltd
In this Privacy Policy, ‘us’, ‘we’, or ‘our’ means Memorisely Ltd (Company number 14095573). We are committed to respecting and protecting your privacy. This Privacy Policy outlines how we collect, use, store, and disclose your Personal Information. By providing Personal Information to us, you consent to our collection, use, and disclosure of your Personal Information in accordance with this Privacy Policy and any other arrangements that apply between us. We may update our Privacy Policy from time to time by publishing changes on our Platform. We encourage you to review the Platform periodically to stay informed about our current Privacy Policy.
1. Definitions
In this Privacy Policy, the following capitalised terms have the following meanings:
Data Protection Laws mean the Data Protection Act 2018, the GDPR, and the UK GDPR.
Digital Products mean design systems, wireframe kits, and other design files.
GDPR means the General Data Protection Regulation (EU) 2016/679 and national laws implementing or supplementing it.
Non-Personal Information means information that does not relate to a person and/or cannot be used to identify a person.
Online Courses mean the delivery by us of online courses through which you access course materials remotely.
Personal Information means any information that can be used to identify an individual, as described in detail in clause 2.
Privacy Act means the Data Protection Act 2018.
Spam Act means the Privacy and Electronic Communications (EC Directive) Regulations 2003.
UK GDPR means the UK General Data Protection Regulation as supplemented by the Data Protection Act 2018.
User, you, or your means any person using or registering on the Website.
Website means our website https://memorisely.com, or any landing page, app, platform, and any other User interface offered by us, including, without limitation, surveys, correspondence, and/or marketing activities under the name “Memorisely”.
2. What Personal Information do we collect?
We may collect Personal Information about you when you use the Website, register on the Website, or interact with us in any way.
Information you provide to us: We collect all information that Users voluntarily provide to us while using the Website or interacting with us by any other means, including, without limitation, surveys, correspondence, and/or marketing activities. This includes information provided:
during registration
during correspondence, enquiries, support services or phone calls, or customer surveys; or
uploaded onto the Website in any way
The Personal Information we may collect includes, without limitation:
basic information such as your first and last name;
contact information including email address and phone number;
demographic information such as postal code, age, and gender;
information related to Products used by you;
other relevant information in relation to your Product needs;
geographic location;
login credentials for third-party websites;
other information obtained by your use of the Website; and
any other information that enables users to be personally identified.
Information we automatically collect: We also automatically collect certain technical data that is sent to us from the computer, mobile device, and/or browser through which you access the Website (Automatic Data). Automatic Data includes, without limitation, a unique identifier associated with your access device and/or browser (e.g., your Internet Protocol (IP) address), characteristics about your access device and/or browser, statistics on your activities on the Website, details of the Products we have supplied to you or that you have enquired about, including any additional information necessary to deliver those Products and respond to your enquiries, or information about how you came to the Website. We collect Automatic Data based on your consent, which you granted when you registered as a User and accepted this Privacy Policy
Information we obtain from others: We may also collect or receive Personal Information from third-party sources, such as other Users, suppliers, third-party websites or services where Online Courses are hosted, social media, or other third-party integrations.
Non-Personal Information: When you interact with the Website, we may collect Non-Personal Information. The limitations and requirements of this Privacy Policy on our collection, use, disclosure, transfer, and storage/retention of Personal Information do not apply to Non-Personal Information. When you register on the Website or otherwise submit Personal Information to us, we may associate other Non-Personal Information (including Non-Personal Information we collect from third parties) with your Personal Information. In such instances, we will treat any such combined data as your Personal Information until it can no longer be associated with you or used to identify you.
3. Why do we collect, use, and disclose Personal Information?
We may collect, hold, use, and disclose your Personal Information for the following purposes:
to enable you to access and use our Website and any third-party website or service where the Online Courses are hosted, use the Products, and interact with other Users;
to operate, protect, improve, and optimise our Website, business, and Users’ experience, such as by performing analytics and conducting research;
to send you service, support, and administrative messages, reminders, technical notices, updates, security alerts, and information requested by you;
to send you marketing and promotional messages and other information that may be of interest to you, including information sent by, or on behalf of, our business partners that we think you may find interesting;
to administer rewards, surveys, contests, or other promotional activities or events sponsored or managed by us or our business partners; and
to comply with our legal obligations, resolve any disputes we may have with any of our Users, and enforce our agreements with third parties.
We may also disclose your Personal Information to a trusted third party who also holds other information about you. This third party may combine that information in order to enable it and us to develop anonymised consumer insights so that we can better understand your preferences and interests, personalise your experience, and enhance the products you receive.
The information we collect is not distributed, sold, or leased to third parties for commercial purposes, except to supply Products you have requested or for other purposes when we have your permission or when we are obliged to do so.
Do we use your personal information for direct marketing?
We and/or our carefully selected business partners may send you direct marketing communications and information about the Products offered on our Website. This may take the form of emails, SMS, mail, or other forms of communication, in accordance with the Spam Act and the Privacy Act. You may opt-out of receiving marketing materials from us by emailing us (address below) or by using the opt-out facilities provided (e.g., an unsubscribe link).
To whom do we disclose your Personal Information?
We may disclose Personal Information for the purposes described in this Privacy Policy to:
our employees;
our related bodies corporate;
any third-party website or service,
third-party suppliers and service providers (including providers for the operation of our Website and/or our business or in connection with the supply of Products to you);
professional advisers, dealers, and agents;
payment systems operators (e.g., merchants receiving card payments);
our existing or potential agents, business partners, or partners;
our sponsors or promoters of any competition that we conduct via our Website;
anyone to whom our assets or businesses (or any part of them) are transferred;
specific third parties authorised by you to receive information held by us; and/or
other persons, including government agencies, regulatory bodies, and law enforcement agencies, as required, authorised, or permitted by law
Using our Website and cookies
We may collect Personal Information about you when you use and access our Website. While we do not use browsing information to identify you personally, we may record certain information about your use of our Website, such as which pages you visit, the time and date of your visit, and the internet protocol address assigned to your computer.
We also use cookies, web beacons, and other tracking technologies to collect certain information about your equipment, browsing actions, and patterns. Below we describe what cookies and web beacons are, why we use them, the types of cookies and web beacons that we use, and what you can do to manage and delete them.
What are cookies and web beacons?
Cookies are small text files that websites often store on the hard drives or mobile devices of visitors to their sites. A cookie contains a unique number, which is used to recognise your computer or mobile device when you return to our Website. Cookies can remain on your computer or mobile device for different periods of time. The cookies can be either “persistent” cookies or “session” cookies. Persistent cookies are stored by a web browser and remain valid until a set expiration date. Session cookies only exist while your internet browser is open and are automatically deleted once you close your browser.
Web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) are small electronic files contained on pages of websites that permit companies to count users who have visited certain webpages on a website and are used for other related website statistics (e.g., recording the popularity of certain website content and verifying system and server integrity).
What are cookies and web beacons?
We use a variety of cookies, web beacons, and other tracking technologies for different purposes. Specifically, we use cookies and web beacons to enhance the experience of our visitors on our Website (for example, by remembering your preferences and letting you navigate between pages efficiently) and to better understand how our Website is used. Cookies may tell us, for example, whether you have visited our Website before or if you are a new visitor.
We may also use cookies to enable us to collect data that may include Personal Information. For example, where a cookie is linked to your account, it will be considered Personal Information under the Privacy Act. We will handle any Personal Information collected by cookies in the same way that we handle all other Personal Information as described in this Privacy Policy.
What types of cookies and web beacons are used by us?
We use both first-party and third-party cookies and web beacons. First-party cookies and web beacons are served directly by us to your computer or mobile device. Third-party cookies and web beacons are served by a third-party service provider on our behalf. Third-party cookies are most commonly used for advertising and analytics purposes.
There are four categories of cookies and web beacons used by us:
Essential cookies and web beacons: These are necessary for the operation of our Website. They enable you to move around our Website and use its features. You may not opt out of these types of cookies because they are required for the operation of our Website.
Performance cookies and web beacons: These collect information about how you use our Website. We use performance cookies and web beacons to improve the user experience on our Website.
Functionality cookies and web beacons: These allow us to remember how you are logged into our Website, when you logged in or out, and the actions you have taken while logged into our Website.
Advertising cookies and web beacons: These are used by our third-party service providers to deliver advertising to you on other websites and to help measure the effectiveness of our advertising campaigns. We also use these types of cookies to analyse our Website visits and ad conversions from third-party websites.
What are your choices about cookies?
It is your choice whether to accept cookies. Most browsers allow you to configure settings so that cookies from websites cannot be placed on your computer or mobile device. If you choose not to accept cookies, you may still browse our Website, but certain features may not be available. For further information about cookies and how to manage and delete them, please visit www.allaboutcookies.org or www.youronlinechoices.eu.
Security
We may hold your Personal Information in either electronic or hard copy form. We take reasonable steps to protect your Personal Information from misuse, interference, loss, unauthorised access, modification, or disclosure and use several physical, administrative, personnel, and technical measures to safeguard your Personal Information. However, we cannot guarantee the absolute security of your Personal Information.
Processing and transfer of your personal information
We may process and store your Personal Information in either electronic or hard copy form. We take reasonable steps to protect your Personal Information from misuse, interference, loss, unauthorised access, modification, or disclosure. We cannot, however, guarantee the absolute security of your Personal Information.
By consenting to this Privacy Policy and submitting your information, you agree to the processing and transfer of your Personal Information in accordance with this policy.
We will take all reasonable steps to ensure your data is treated securely and in accordance with this Privacy Policy and that no transfer of your Personal Information will take place to an organisation or a country unless there are adequate controls in place, including the security of your data and Personal Information.
Retention
We will retain your Personal Information for as long as you are registered on the Website as a User, and for a period of 3 months following the closure of your account. You may close your account by contacting us. However, we may retain Personal Information for an additional period as permitted or required under applicable laws. Even if we delete your Personal Information, it may persist on backup or archival media for an additional period of time for legal, tax, regulatory, or legitimate business purposes.
Exclusion
Links: Our Website may contain links to websites operated by third parties. These links are provided for your convenience and may not remain current or be maintained. Unless expressly stated otherwise, we are not responsible for the privacy practices of or any content on those linked websites, and we have no control over or rights in those linked websites. The privacy policies of those other websites may differ substantially from ours, so we encourage you to read them before using those websites.
Personal Information Provided to Others: This Privacy Policy does not apply to any Personal Information that you provide to another User or visitor through the Website or any other means or information you post in any public areas of the Website.
Accessing or correcting your information
You can access the Personal Information we hold about you by emailing us at the address provided below. In some cases, we may not be able to provide access to all your Personal Information, and where this is the case, we will tell you why. We may also need to verify your identity when you request your Personal Information.
If you believe that any Personal Information we hold about you is inaccurate, please email us, and we will take reasonable steps to ensure it is corrected.
We will consider and respond to all requests in accordance with applicable laws.
GDPR Privacy
To the extent that the GDPR or UK GDPR applies to us and your Personal Information, this clause applies.
Legal Basis for Processing Personal Information under GDPR
We may process Personal Information under the following conditions:
Consent: You have given your consent for processing Personal Information for one or more specific purposes.
Performance of a contract: Provision of Personal Information is necessary for the performance of an agreement with you and/or for any pre-contractual obligations thereof.
Legal obligations: Processing Personal Information is necessary for compliance with a legal obligation to which we are subject.
Vital interests: Processing Personal Information is necessary to protect your vital interests or that of another natural person.
Public interests: Processing Personal Information is related to a task carried out in the public interest or in the exercise of official authority vested in us.
Legitimate interests: Processing Personal Information is necessary for the legitimate interests pursued by us.
We will gladly help clarify the specific legal basis that applies to the processing of your Personal Information, particularly whether providing Personal Information is a statutory or contractual requirement or a requirement necessary to enter into a contract.
Your Rights under the GDPR
We respect the confidentiality of your Personal Information and guarantee that you can exercise your rights under this Privacy Policy and by law if you are within the EU or the UK. These rights include:
Request access to your Personal Information, including the right to access, update, or delete the information we have about you.
Request correction of the Personal Information we hold about you to correct any incomplete or inaccurate information.
Object to processing of your Personal Information, particularly where processing is based on legitimate interests or for direct marketing purposes.
Request erasure of your Personal Information when there is no good reason for us to continue processing it.
Request the transfer of your Personal Information to you or a third party in a structured, commonly used, machine-readable format.
Withdraw your consent to processing your Personal Information at any time, which may impact your ability to use certain features of the Website.
Exercising your GDPR Data Protection Rights
You may exercise your rights of access, rectification, cancellation, and opposition by contacting us. We may ask you to verify your identity before responding to such requests. We will respond to your request as soon as possible.
If you are within the European Economic Area (EEA) or the UK, you have the right to complain to a data protection authority about our collection and use of your Personal Information. For more information, please contact your local data protection authority in the EEA or the UK.
Making a complaint
If you believe we have breached the Privacy Act or any other relevant privacy law, or if you wish to make a complaint about how we have handled your Personal Information, you can email us at the address provided below. Please include your name, email address, and/or telephone number and clearly describe your complaint. We will acknowledge your complaint and respond within a reasonable period. If you believe we have not resolved the complaint satisfactorily, we will provide you with information about further steps you can take.
Contact us
For further information about our Privacy Policy or practices, or to access or correct your Personal Information, or to make a complaint, please contact us using the details below:
Memorisely Ltd
Company number 14095573
4th Floor, 100 Fenchurch Street,
London, England, EC3M 5JD
Email: info@memorisely.com